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AIO’s daily deals feature the best stuff to do, see, eat, and buy in hundreds of cities—all at an unbeatable discount. Whether it's half off at a neighborhood restaurant or 90% off a facial service, we thoroughly inspect each offer to ensure that customers get twice the satisfaction for half the price.

Explore your city today with AIO points, valid for immediate use on any awesome AIO deal that catches your fancy. Visit www.aio2u.com and sign in or create a free account to redeem your vouchers.

Redeemable only at aio2u.com for AIO. To redeem you must have or create an account at www.aio2u.com.

1. Definitions

Words Defined as
AIO

All In One International Marketing Sdn Bhd

Points

AIO points

Loyalty Program

AIO membership program

User

Consumer

Member

Members in membership program

Gifts

Goods and services offered to member and users in exchange for sufficient amount of Points

Merchant

Members with offering goods and services in AIO

Business Partner

Stockist

Stockist

Points holder

2. Membership

Membership of AIO is required Points for registration. Points are able to redeem from any Member in AIO. Any individual who wishes to become a Member must agree to be bound by these Terms and Conditions, as varied from time to time. Each Member will be issued with a Membership Account in Loyalty Program. A Member account may apply infinite Supplementary account for its own use, resides at the same address as the Primary Member. . By using or permitting a Supplementary Member to be under the Primary Member’s Account, the Primary and Supplementary Member will each be taken to have affirmed his or her agreement to be bound by these Terms and Conditions, as varied from time to time. All account has the ability to post advertisement in AIO website.

Primary Members and Supplementary Members will provide information on a registration form (where information such as name, identification number, address, contact numbers, occupation, family particulars, customer preferences, as well as other similar personal information has been requested) or through other communication with AIO, and when a Member uses the Account to collect or redeem Points, the Member’s account will record in its database the details of the transaction on which those Points are collected or redeemed. If the Member transfers Points from another Member, associated information will also transfer to AIO. Additionally, information about the Member may be obtained through various applications including the web or Self-Service Phone System or mobile short-messaging-service (SMS) or a poll/survey or by any other means that AIO may introduce from time to time.

AIO may refuse an application for Membership and reserves the right not to disclose the reasons for such refusal. A Member must notify AIO immediately of a lost or stolen Account.

AIO may terminate a Membership of Member with notice and for any reason, including if the Member fails to comply with these Terms and Conditions:

Supplies any misleading information or makes any misrepresentations to AIO or to any Partner in connection with AIO; or

Abuses any privilege accorded to the Member under the program; or

Engages in any fraudulent activities under the program; or

Displays inappropriate behavior against any member of AIO staff

Termination of Membership will result in forfeiture of remaining Points in a Member’s Account. A Primary Member may at any time terminate his or her Membership or cancel a Supplementary account by giving notice to AIO. A Supplementary Member is allowed to terminate only his or her own Membership. If an Account is closed, the Primary Member’s right to redeem Points from that Account is lost.

Points can be transferred from one Account to another Account if the account is a 5 star qualifier account.

Member’s account are not allowed to redeem any Gifts, only User account is eligible to redeem Gifts in AIO website.

Any tax arising from a Member’s participation in the program is the responsibility of the Member.

3. Collecting Points

Points will be recorded in User and Member’s Account, for purchases by the User of qualifying goods or services from a Merchant, points will be deducted accordingly. Points may also be recorded in a Member’s Account in relation to promotional and incentive programs.

For a Member to be entitled to Points, the following may apply: -

Recruiting new member to AIO; or

Awarded a lucky draw; or

Member’s recruited member recruits new member; or

Transact from Stockist.

Members can refer to the AIO website at www.aio2u.com to view the list of Stockist.

A Merchant may operate a no refund policy for their qualifying goods or services. A User who has redeemed by Points for such qualifying goods or services from AIO website may not be eligible for any refund for the relevant transaction.

4. Redeeming Gifts

4.1 Normal Redemptions

User with sufficient Points are eligible to redeem, and he/she may do so using the various redemption methods implemented by AIO. Redemption orders once accepted by AIO cannot be revoked, cancelled, returned or exchanged, and the affected Points will not be reinstated. If redemption channels are specified for a Gift item, AIO reserves the right to decline redemptions made through any other channels without any notification. AIO gives no representation or warranty with respect to any products and/or services featured in the Gifts Catalogue or other channels of redemption. In particular, AIO gives no warranty with respect to the quality of the Gifts or their suitability for any purpose. However, User may liaise directly with the Merchant according to the warranty awarded.

Gifts, which are in the form of certificates/vouchers, are valid for use only at participating outlets or Merchants as mentioned on the certificates/vouchers and only for the specific matters mentioned therein. The certificates/vouchers are valid for use until the date specified and subject to the Terms and Conditions (which includes booking requirements, cancellation restrictions, warranties and limitations of liability) therein. If certificates/vouchers remain unused after date specified, the certificates/vouchers will lapse and will not be replaced. Issuance of dining, travel or hotel accommodation voucher does not constitute a reservation. The entitled Member is responsible for notifying and making all reservations. AIO does not accept liability whatsoever (including negligence) with respect to the Gifts supplied or in connection with any Merchant’s refusal to accept certificates/vouchers issued by AIO for the purpose of redeeming Gifts. Any disputes’ arising from this is solely between the User and Merchant. User are strongly advised to adhere to safety precautions and instructions when participating in outdoor activities, as AIO will not be held responsible for any outcome as a result of User participation in the activity. For general Terms and Conditions on certificates/vouchers, please refer to clause 4.5 for more information.

4.2 Free Redemption

‘AIO Grabbie’ is a free redemption which user are able to free redeem a certificate/voucher in AIO website. ‘AIO Grabbie’ is a grab now, pay later certificate/voucher which it may consist of ‘free gifts and discounted gift’.

AIO shall not be responsible for any transactions declined by the Merchant. AIO will not be held responsible for any fraud arising from the disclosure of payment details.

4.3 On-The-Spot Redemption

User are required to be present during the redemption transaction and must produce their certificate/voucher, the merchant will verify the validity of certificate/voucher with PIN numbers. On-The-Spot Gifts redeemed through ‘AIO grabbie and AIO redeem’ are subject to the Terms and Conditions of the respective Suppliers and User are advised to read and understand the same. Only modes of payment agreeable to the Merchant are accepted. AIO shall not be responsible for the condition of the Gifts once redeemed. Members should notify the Merchant and refer to the warranty for any disputes arising.

4.4 Other Redemption Channels

AIO may introduce other methods of redemption, which will be announced in their promotional literature from time to time.

4.5 Certificate/Voucher

These terms describe in detail the Terms and Conditions that applies to Gifts in the form of Certificates and Vouchers.

The certificate/voucher is only valid for use at participating outlets or Merchant as mentioned on the certificate/voucher and only on specific matters mentioned therein. Please refer to the outlet listing for more specific terms.

The certificate/voucher is only valid for use until the expiry date indicated on it and is not transferable.

If the certificate/voucher remains unused after the expiry date, it will not be extended and replaced.

Cancellation of certificate/voucher will not be accepted to allow reinstatement of Points.

In the event that certificate/voucher is in the form of cash vouchers, the recipient will have to bear the difference if purchase of goods or services exceeds the certificate/voucher face value. If the purchase amount is less than the certificate/voucher value, the difference will not be paid out to the recipient.

It is the recipient's responsibility to make their own reservation with the participating outlets or Suppliers when required.

The recipient may be requested to present their certificate/voucher upon redemption at the selected participating outlets or Merchant.

Only original electronic certificates/vouchers will be accepted. Participating outlets or Merchant will not accept photocopied certificate/vouchers.

The participating outlet or Merchant also reserves the right to decline the certificate/voucher if found to be forged, tampered, expired and the certificate/voucher details do not match the Merchant's PIN number.

AIO or the participating outlets/ Merchant will not replace lost and expired certificate/vouchers.

This certificate/voucher may not be valid during promotions or special offers. As such, the recipient is required to refer to the participating outlets/Merchant during the stipulated period of the certificate/voucher validity.

Participating outlets or Merchant own Terms and Conditions (which includes reservation requirements, cancellation restrictions, warranties and limitations) will also apply.

5. Delivery of Gifts

Merchant will endeavor to deliver the redeemed Gifts to User within 2 to 4 weeks upon receiving the redemption request from the User. Gifts will be posted or delivered (at AIO's option), to the current address of the User shown in AIO's record or any other address as authorized by the User. Merchant will not deliver to PO Box addresses and addresses outside Malaysia. Delivery of Gifts will be made to the address as specified by the User, or to the occupants at the delivery address, and where such address is an office, to any office staff. Such acknowledgment shall be deemed to be the acknowledgment of the User.

User are advised to examine all pick-ups or delivered Gifts upon receipt. If a User finds the Gift item faulty/damaged, he/she is requested to contact the Merchant within 3 days from receipt date. Any disputes after 3 days will not be entertained and User will be required to liaise directly with the respective Merchant according to the warranty information.

All Gifts delivered do not include installation cost - any installation cost incurred will be borne by User.

AIO will impose a separate delivery or courier charges or, where appropriate, deduct a set number of Points to account for delivery charges under the following circumstances:

All Gifts are to be delivered by Merchant. In the event a Gift was collected by the User at Merchant’s outlets or courier service outlets, AIO will not refund any delivery charges nor reinstate Points that have been deducted for delivery.

All Gifts are subject to availability. Once redeemed, these Gifts cannot be revoked, cancelled, returned or exchanged, and Points will not be reinstated. AIO reserves the right to adjust the Points required for redemption of Gifts.

All Gifts are subject to such Terms and Conditions as are mentioned in the current Gifts schedule or in any other Terms and Conditions relating to the Gift, as determined by the Merchant, including any ticket for airline travel. It is the User’s responsibility to satisfy any Terms and Conditions imposed by an airline or other Merchant including advance booking requirements and any restrictions and/or fees payable in respect of the cancellation or alteration of tickets.

6. Reservation of Gifts

Users are allowed to reserve a Gift, which is temporarily out of stock, through the approved channels offered by AIO. Once stock is available, the reservation will be processed as redemption subject to the Terms and Conditions of redemption, without prior notification to the User. However any reservation that is not fulfilled after 1 month will be deemed as cancelled. Any reservation made by the User is subject to Point expiry.

7. Deduction of Points

The number of Points published for a Gift claimed by a User will be deducted from the Points balance of the User’s Account.

AIO may also deduct from the Points balance in a User and Member’s Account, given the following circumstances: -

Any Points suspected to be fraudulently recorded; or

Any Points recorded in error; or

Any Points relating to a transaction which is cancelled

AIO reserves the right to deduct any such Points as stated above without notifying the User and Member.

8. Lucky Draw

For Terms and Conditions concerning Lucky Draw, please refer to Lucky Draw Terms & Conditions.

9. Policy on Personal Data

AIO respect the privacy of its Members and Users. This is AIO’s policy on personal data collected through the program. It is part of the AIO Membership Terms and Conditions and Primary Members are responsible for ensuring that Supplementary Members, who are in their Accounts, are aware of these Terms and Conditions including this Policy on Personal Data.

Members shall ensure that all personal data provided to AIO is accurate at the point of submission and that AIO is kept abreast and updated of any change in their personal details.

AIO controls the personal data described below.

Use of Personal Data

Personal data supplied by an applicant for Membership, and/or which relates to the account of a Member, including without limitation, the personal data of the Member and Supplementary Member(s), may be used or processed by AIO and/or its affiliates in order to:

process the application

establish Member’s identity

process Member’s account(s)

operate the Member’s account(s)

facilitate access to and use of the website and mobile services relating to the Account

make decisions in relation to Members, including (without limitation), suspend the provision of services or terminate the Membership

confirm, update and enhance Members’ records

monitor volume and spend information

conduct market research and/or statistical analysis (for example in relation to credit, insurance and fraud)

identify and (if possible) prevent fraud

for marketing purposes (subject to any objections received and/or consents obtained, for which see below)

communicate with Members: via sms blast, telemarketing or email blast

update status of Members:

promote offers to Members:

reply to Member’s enquiries made via call, email, letters, faxes, or facebook

fulfill Members’ requests including redemption requests.

In each case the processing will take place at any time during the course of the application process and/or in the course of the Membership, and may continue after the Membership has ended.

The supply of the following personal data by an applicant or a Member is necessary for the purpose of operating the Accountholder’s Account: Name, Correspondence Address, Gender, Mother’s Maiden Name, IC numbers, Date of Birth and, Contact Numbers, failing which the Account cannot be set up or continued, as the case may be.

From time to time, AIO may ask for additional information, to help improve its services to Members, to create more opportunities for Members to enjoy the program, to follow up with Members for feedback or to help prevent abuse of the program.

AIO may automatically collect other information about Users indirectly through its database such as customer profile and consumer behavior. Any customer information (including Users name and contact details) and consumer behavior but excluding information that relate to specific goods or services that a User buys, may be used by AIO to analyze User’s activity under the program.

Any of this information may be used by, and shared between AIO and its Business Partners where necessary to operate the program in order to provide Members and Users with services relating to the program, to communicate with Members and Users, to status Members and Users, to promote offers to Users, to fulfill Users’ requests including redemption orders and for identification purposes. AIO may also use that information, and share it with the Merchant in order to facilitate various services to the User, to extend User benefits and special offers, and for marketing purposes including planning, product development, telemarketing promotions, research and other carefully screened marketing programs or activities, which AIO and/or the Merchant believe are likely to interest User.

In the event that a Member or any individual who is the subject of the personal data supplied wishes to limit the use (including disclosure) by AIO and/or its affiliates in any way of any personal data supplied pursuant to these Terms and Conditions, they should make such request by notice in writing to AIO as indicated in ‘Contacting AIO’ below

Recipients of Personal Data

AIO and its affiliates may therefore disclose personal data relating to, a Member and/or a Member’s Account(s), including without limitation the personal data of the Member’s Supplemental Members, to any of the following:

to our Merchant (including promotional or short-term Merchant) and/or any other company that is permitted to supply products and/or services to User.

any agents, service providers and/or subcontractors of AIO and its affiliates;

any person to whom AIO proposes to transfer any of its rights and/or duties relating to the program;

and/or any other person(s) required or permitted by law or any regulatory authority.

Any of this information may be used by, and shared between AIO and its Business Partners where necessary to operate the program in order to provide Members with services relating to the Loyalty Program, to communicate with Members, to status Members and to promote new programs to Members. AIO may also use that information, and share it with the Business Partners in order to facilitate various services to the Members, to extend Member benefits and special offers, and for marketing purposes including planning, product development, telemarketing promotions, research and other carefully screened marketing program or activities, which AIO and/or the Business Partners believe are likely to interest Members.

In each case the recipients may be located in countries outside Malaysia that do not have laws to protect personal data, however in these circumstances AIO will use all reasonable efforts to ensure that personal data is appropriately protected.

Marketing

In the case of successful Membership applications, AIO intends to use the information supplied in an application and/or during the course of any Membership, to send Member, information about goods and/or services offered by AIO and its Merchant which may be of interest. Such person(s) will be given the opportunity to indicate their consent to such contact by signing on the relevant application form or by giving online consent. Any person that wishes to withdraw such consent may do so by using the ‘unsubscribe’ facility on any marketing email or give notice in writing to AIO.

Information regarding the specific goods or services a User buys from a particular Merchant will not be passed to AIO or any other AIO’s Business Partners except where required to operate the program. A Merchant with whom a User uses his or her account or take up an offer, may use information about the specific goods or services which the User registers interest or purchases, to market to the User or to update a database on which the User already appears and will be entitled to do this even if the User leaves the program. User can refer to the AIO website at www.aio2u.com to view the list of Merchant.

Any of this information may be used by, and shared between AIO and its Business Partners where necessary to operate the program in order to provide Members with services relating to the program, to communicate with Members, to status Members, to promote offers to Members, to fulfill Members’ requests including redemption orders and for identification purposes. AIO may also use that information, and share it with the Business Partners in order to facilitate various services to the Members, to extend Member benefits and special offers, and for marketing purposes including planning, product development, telemarketing promotions, research and other carefully screened marketing programs or activities, which AIO and/or the Business Partners believe are likely to interest Members.

AIO and its Business Members may also use the information supplied in an application and/or during the course of a Membership to contact Users and/or their representatives regarding their use of the Users Account. Any objection to such contact may be registered by: ticking the box supplied on the relevant application, nomination or registration form, or using the ‘unsubscribe’ facility on any related email followed by notice in writing to AIO at All In One International Marketing Sdn Bhd. 58-2-1, Jalan 6/18A, Taman Mastiara, 5 ½ Miles off Jalan Ipoh, 51200, Kuala Lumpur.

Any of this information may be used by, and shared between AIO and its Business Partners where necessary to operate the program in order to provide Members with services relating to the program, to communicate with Members, to status Members, to promote offers to Members, to fulfill Members’ requests including redemption orders and for identification purposes. AIO may also use that information, and share it with the Business Partners in order to facilitate various services to the Users, to extend Users benefits and special offers, and for marketing purposes including planning, product development, telemarketing promotions, research and other carefully screened marketing programs or activities, which AIO and/or the Business Partners believe are likely to interest Users.

AIO allows Supplementary Members to collect Points on a Primary Member's Account and will pool all information regarding that Account (including that transferred from other programs). The Primary Member is primarily responsible for an Account and so will have access to information on all transactions on the Account (including those by Supplementary Members) whilst Supplementary Members will only be able to check the total balance on the Account and details of Points collected by them. Offers and marketing materials may be sent to Primary Members and/or Supplementary Members.

Members are also requested to take special care to keep their PIN confidential and not disclose it to anyone else. AIO is not responsible for any abuse of the Member’s PIN. Should a Member believe that an unauthorized person has become aware of their PIN, the Member is obliged to contact AIO immediately.

For as long as a Member remains in the program and maintains his/her Membership with AIO, their information will remain with AIO. AIO will take all practicable steps to ensure the security of the data at all times from any unauthorized access. AIO will endeavor not to disclose any personally identifiable information to any organization unless necessary to operate the program and/or if AIO is legally required to do so by law. Members will be treated as having given permission for disclosures referred to in this policy.

10. Contacting AIO

In the event that any applicant or Accountholder or any individual who is the subject of the personal data supplied pursuant to these Terms and Conditions becomes aware that their Account related information is inaccurate, incomplete, misleading or needs updating in any respect, or wishes to access such information, they should make such request in writing by:

Log unto our website and updating your most recent details at ‘Update Profile’.

11. General

Membership are transferable from a member to another. Points, and any rights they confer, can be sold, transferred, assigned. Points have cash or monetary value which 1aio points equal to RM1.

AIO may change, at any time and without prior notice, these Terms and Conditions, the Gift offers and/or the Partners. AIO may make that change even if it has the effect of reducing or extinguishing the number or value of, or the period of expiry of, any existing or future Points. AIO will attempt to notify Members of any changes. AIO may also change, at any time and without prior notice, the qualifying goods and services and/or the number of Points, which Members will receive for purchasing such goods and services.

A notice shall be deemed to be given by AIO to a Member if it is posted to the address of the Member appearing in the AIO records or published in the media or on AIO’s website at www.aio2u.com.

In the event where there is a discrepancy in communication to Members using the Bahasa Malaysia or Mandarin languages, the English version will prevail.

AIO is not liable under the following circumstances:

Any failure of a Member to notify a Partner that a transaction is an AIO transaction

Any delay/failure of a Partner to notify AIO of the details of a transaction

Any unauthorized redemption of Points

Any unauthorized use of Points or unauthorized sale of Points

Any loss, theft or damage to any Gift in the course of delivery

Any Gift not being available for any reason

Any failure by the Merchant to meet the Terms and Conditions to supply the Gift

Any failure to notify Members of any changes in these Terms and Conditions, the Gift offered, Partners, qualifying goods and services and/or the number of Points which will be recorded for the purchase of qualifying goods and services

The suspension and/or termination of the program

Any technical failure of system, including AIO’s website, Self-Service Phone System and mobile web system which may impede a Member’s transaction.

All conditions and warranties, whether express or implied and whether arising under legislation or otherwise, as to the condition, suitability, quality, fitness or safety of any goods or services supplied under the program are expressly excluded to the full extent permitted by law. Any liability AIO may have to a Member under legislation in respect of such goods and services which cannot be excluded is limited, where permitted, to supplying, or paying the cost of supplying, the goods or services again or repairing, or paying the costs of repairing the goods, at AIO’s option. AIO provides the program for Partners and Suppliers, and each exclusion or limitation of liability in these Terms and Conditions also applies to each of those companies, their employees and agents. AIO’s Business Partners do not have any authority, express or implied, to make any representation, warranty or statement on behalf of AIO.

AIO reserves the right to suspend or terminate the AIO program at any time without prior notice. AIO reserves the right to assign or sell the program to another company whereby AIO transfers all rights and obligations under these Membership terms without any further consent and may disclose or transfer all information held about Primary Members and Supplementary Members to a prospective or actual new owner. Such a disclosure or transfer may not alter the rights of the Primary Member and Supplementary Member in respect of the use that can be made of such information by such other company.

All In One International Marketing Sdn Bhd is a company registered in Malaysia under company registration number 644794-T whose registered office is 58-2-1, Jalan 6/18A, Taman Mastiara, 5 ½ Miles off Jalan Ipoh, 51200, Kuala Lumpur.